To reject an item that has already been endorsed and placed in the deposit queue:
- Go to the "Deposit Queue" tab.
- Open up the Receivable.
- Select "Return" on the blade that pops out. This will place the item back in the "New" tab.
- From there, you can:
- Reject this item.
- Select a different bank account to deposit the item to*
- Place it on Hold.
*Please note that once an item has been endorsed, we cannot remove the endorsement.
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